Refund policy

At KLF, we take pride in delivering premium-quality products crafted with care and attention to detail. Please review our return, refund, and exchange policy carefully before placing your order.

Order Cancellation Policy

Once an order has been successfully placed, it cannot be cancelled, modified, or changed.

As our order preparation process begins shortly after confirmation, we request customers to carefully review:

  • Product selection
  • Size
  • Quantity
  • Shipping details
  • Contact information

before completing checkout.

Return Policy

KLF generally does not accept returns for successfully delivered orders, and all standard purchases are considered final sale.

Returns will not be accepted for:

  • Change of mind
  • Incorrect size selected by the customer
  • Personal preference-related concerns
  • Minor color variation due to screen or device display differences
  • Delivery delays caused by courier partners
  • Discounted, promotional, or sale purchases

Please review product details carefully before placing your order.

Refund Policy

Refunds are generally not applicable for successfully delivered orders.

However, if you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery so our team can review the issue.

Approved resolutions may include:

  • Product replacement
  • Size exchange
  • Store credit
  • Refund (where applicable)

Resolution method will be determined by KLF based on verification, stock availability, and the nature of the issue.

Exchange Policy

KLF offers size exchanges only, subject to approval and stock availability.

Exchange Eligibility

To qualify for an exchange:

  • Product must be unused
  • Product must be unwashed
  • Product must be in original condition
  • Original tags must remain attached
  • Original packaging should be intact
  • Exchange request must be raised within 48 hours of delivery

Exchange Charges

A flat ₹100 exchange shipping/handling fee applies per approved exchange request.

Important Notes

  • Exchanges are subject to stock availability
  • If the requested size is unavailable, an alternate resolution may be offered
  • Products that fail inspection may not qualify

Exchanges are not equivalent to returns.

Damaged / Defective / Incorrect Product Claims

If you receive:

  • A damaged product
  • A manufacturing defect
  • An incorrect item

please contact KLF within 48 hours of delivery.

Supporting Verification

To help us verify claims efficiently, customers may be asked to provide:

  • An unboxing video (strongly recommended)
  • Clear product photos
  • Order number
  • Additional verification if required

Providing an unboxing video helps us process claims faster and more accurately.

Claim Limitations

Claims may be declined if:

  • Product has been used
  • Product has been washed
  • Product has been altered
  • The issue is reported after unreasonable delay
  • Sufficient verification cannot be provided

Contact Us

For assistance regarding exchanges, damaged products, or order concerns:

Email: Klfshirts@gmail.com
WhatsApp: 9323170660 
Contact Page